COVID-19 UPDATE PAGE.
Any news and updates related to the virus’ effect on our business will be posted here. Please check daily for updates.
Dear Ceramic Shoppers,
As of April 21st, 2021, our retail store is now open to the public and our call center has been reopened. Please visit our contact us page for detailed contact information. Please note, our hours have changed.
NEW retail store hours:
Monday: CLOSED ( open for instore pickups)
Tuesday: CLOSED ( open for instore pickups)
**In order to maintain the safety of our staff and customers, we will continue to require mask wearing at all times in the retail store despite your vaccination status. We appreciate your cooperation!
In-Store pickups hours:
Monday-Friday 9:30 AM - 3 PM at our Basin St dock. (see map).
*Orders will be waiting with packing lists attached. Please note we will not be able to add to your existing orders at this time. Please allow 1-4 business days for processing time. Once your order is ready for pick up you will receive an email confirmation. Any out of stock items will be listed on your invoice and may be removed/refunded from the order. Please email firstname.lastname@example.org for questions about your In Store Pick-Up order.
WE ARE ASKING THAT ALL CUSTOMERS WEAR MASKS FOR THE SAFETY OF OUR STAFF AND FOR THE SAFETY OF OUR CUSTOMERS.
*Please note:The Ceramic Shop does not assume responsibility for lost or stolen items.
Thanks again - We do appreciate all the patience and support from our customers. We couldn't keep doing this without you!
The Ceramic Shop