Items with this icon will ship on a truck. Please let us know if a lift gate will be needed. Lift gates allow heavy shipments to be lowered to the ground. Most freight companies drivers will not bring the shipments in to your home or building. 

 Front loading kilns with this icon in the item description ship on a common carrier truck within the US for FREE and does not include lift gate service. Do not choose this option unless your item has this icon in the description. Hydrobats do not qualify for free shipping.  If you require a lift gate for your delivery, we charge a flat fee of $40. The lift gate allows heavy deliveries to be lowered to the ground and are typically required for all residential deliveries. If you have a loading dock at your school, studio, or business you may not need one. Please contact us if you have any questions about your delivery options and additional services. To request the lift gate service simply choose the option during checkout listed under the shipping options. If you do not choose the lift gate option but require the service upon delivery, additional charges may apply and are the responsibility of the receiver. Free Freight applies to Continental USA. Additional charges for Hawaii, Alaska, etc.

 Items with this icon ship for Free, usually with UPS Ground. UPS does not guarantee ship dates. If you need it faster or even overnite call and we can rush your order for an additional charge. There will be additional charges for Hawaii, Alaska, and Canada. Call us today and we can give a shipping quote.

 Items with this icon ship direct from the manufacturers factory. This will typically be the case with large equipment like pug mills, front loading kilns, gas kilns, etc. 

Items with this icon indicate they can fit in a USPS Flat Rate Box. If you are buying small tools like: rubber ribs, trim tools, mason stains, or even small kiln parts, choose the $4.95 Flate Rate shipping option at check out. Items must be under 5lbs and fit into a rectangular flat rate box size 8 5/8" x 5 3/8" x 1 5/8". If you choose this option but the items do not fit in the box, you will be required to pay the standard UPS ground rate.